February 12th.<\/p>\n
12 days ago = Willie’s birthday… 7 days ago = my mom’s birthday.. 1 day ago it was Brandy’s and in 2 days it will be Michael’s birthday.<\/p>\n
Already?\u00a0 Really?\u00a0 I can’t believe it.\u00a0 In some ways time has slowly been passing by… yet in other ways it seems as if I look up and another month has eluded me.<\/p>\n
Since my last post: I’ve ordered a custom computer from HP.\u00a0 This sucker was loaded.\u00a0 I mean loaded.\u00a0 The newest quad core processor from Intel (that was released only a few days before I placed my order), 1TB for space, 8GB, blu-ray, bluetooth, backlit keyboard and even a touchscreen display.\u00a0 It was pretty much the computer I would have wanted to get from anyone but HP.\u00a0 It didn’t matter to me.\u00a0 No other computer manufacturer could build to those specs.\u00a0 Plus I had this nifty $500 coupon I found online and verified it worked through HP’s website.\u00a0 Heck, why not?\u00a0 The thing would cost just about $1000 but that wasn’t bad considering everything that I had on the thing.\u00a0 It was loaded and I was happy.\u00a0 I wasn’t so sure about getting and HP after how much problems I have had with their products in the past.<\/p>\n
I received the order on Jan 27th and started on my way.\u00a0 I was pretty impressed by the computer at first.\u00a0 It wasn’t made of plastic, but rather metal.\u00a0 That would be nice because no fingerprints would get on it.\u00a0 Then I tested out the touchscreen.\u00a0 Worked beautifully.\u00a0 Plus I had the backlit keys and the fingerprint reader so I was happy.\u00a0 When I first started using the laptop the fan was a little noisy but if that was the biggest issue I would live with it.<\/p>\n
It wasn’t.\u00a0 After a few more days my keys started making this squeaking noise.\u00a0 It was really only the “A” key but I didn’t think that this laptop worth 1500 should be having even minor issues like this.\u00a0 I googled it, like most any sensible person would and found reviews of others that had the same problem to the point of having to send it in to get it fixed.\u00a0 The problem wasn’t with the key but some cheap hardware that was used underneath.\u00a0 Nevertheless, I figured that the worst case senario is that I’d live with that and the somewhat noisy fan.\u00a0 I feel when you pay that much for a computer you can be as picky as you want.\u00a0 The product shouldn’t be letting you down.<\/p>\n
My only complaint that I would make about the laptop was the mouse pad.\u00a0 This isn’t something that HP would be able to fix and perhaps it would improve over time with use.\u00a0 My problem was that with the newer unibody mouse pad area, you had to press rather hard in order to click on items.\u00a0 Also if you moved your finger slightly on the area where you needed to click, the cursor would move and sometimes you would end up clicking on something you didn’t want.\u00a0 I know this would have changed over time, but this was my biggest complaint about the laptop.<\/p>\n
I did a google search on my laptop just to see how others were liking this new HP product.\u00a0 Then I noticed that Intel had (no more than 2 days earlier) released a notice saying there were errors in the newest processors that they released.\u00a0 The article went on to explain how Toshiba and Dell were either offering extended warranties to consumers who had purchased the product, or how they would take the return with no questions asked for a refund.<\/p>\n
I contacted HP (somewhat upset that they didn’t take the initiative to inform me ahead of time of the issue).\u00a0 The rep over chat explained that they had indeed been notified of a problem and that they were no longer making the laptop I had.<\/p>\n
Yeah, kind of bad news when I found that my new laptop with a new processor wasn’t in production any longer.\u00a0 All I can think of is: Problems down the road & Obsolete.\u00a0 HP has a 2 week return on all products with no questions asked.\u00a0 I was only 3 or 4 days into owning it, so naturally I asked what I could do.\u00a0 They told me I had 2 options; return it or they could replace it.<\/p>\n
I told them I would gladly let them right the wrong and replace my unit.\u00a0 The representative told me that there were some system issues and that I would need to contact customer service the next day to process the request.\u00a0 I contacted customer service the next day and they told me that they could replace the unit.\u00a0 They also began to explain the charges that I would be charged to a tune of 499 dollars.<\/p>\n
?!?!?<\/p>\n
What?\u00a0 That’s right.\u00a0 500 smackaroo’s if I wanted to get a comparable laptop with an older processor than the one I currently had.\u00a0 Needless to say I was upset and told them if they wanted my business they would just exchange it out.\u00a0 It was a no-go.\u00a0 They said I would need to send my unit to be repaired if I wanted to go that route to fix the key and fan, otherwise they were not able to give a comparable unit for the same cost.\u00a0 Outrageous.\u00a0 I had problems sending my new unit\u00a0 that had less than 4 days of use to the repair shop.\u00a0 I also had problems with the Intel processor whose production was halted due to issues with the chips.\u00a0 My best play was my only real option.\u00a0 I let the rep know that I would be returning my product.\u00a0 I printed out a shipping label and sent it out the next day.<\/p>\n
A week later I checked on the return status and FedEx confirmed that HP received the laptop.\u00a0 I contacted HP to confirm but they told me that there was no record at all of my return.\u00a0 After spending hours and talking to numerous reps over the next day or two I am finally able to speak to some supervisor who acknowledged that I had the tracking number that confirmed that they had possession of the laptop.\u00a0 The reps kept telling me that someone canceled my return and that instead I was going to be given a replacement.\u00a0 I told them I had no problem with that if they could; but again I was told there would be charges if I decided to go that route.\u00a0 Finally someone was able to manually call the return shop and verify that I was in fact telling the truth.\u00a0 I had in fact already returned the laptop.<\/p>\n
Geeze.\u00a0 bad customer service.\u00a0 It really is a shame because I really had liked the options that were on the laptop I had.\u00a0 I wish that the quality would have been just a little better- but I was willing to give them another shot at redeeming themselves.\u00a0 Now I’ve been without a computer again for another few weeks and counting.\u00a0 I’m waiting it out to see what is the best thing.\u00a0 I’m not so sure what I’ll end up with after all.<\/p>\n
On the job front I have started to look everywhere.\u00a0 In state and out of state.\u00a0 I’ll see what we can come up with.\u00a0 I can’t go much longer without having a main full time job.\u00a0 I need the income even if that means moving.\u00a0 It is entirely unfortunate because I never wanted to leave this city I love.<\/p>\n
until next time<\/p>\n","protected":false},"excerpt":{"rendered":"
February 12th. 12 days ago = Willie’s birthday… 7 days ago = my mom’s birthday.. 1 day ago it was Brandy’s and in 2 days it will be Michael’s birthday. Already?\u00a0 Really?\u00a0 I can’t believe it.\u00a0 In some ways time has slowly been passing by… yet in other ways it seems as if I look…<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1],"tags":[],"class_list":["post-867","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack-related-posts":[{"id":11205,"url":"https:\/\/jshox.com\/jay\/2025\/05\/19\/the-big-8\/","url_meta":{"origin":867,"position":0},"title":"The Big 8","author":"me@jshox.com","date":"May 19, 2025","format":false,"excerpt":"A couple of days ago marked another year around the sun for the boy. You guessed it - Elijah's birthday. He had a fun day (but then again, how could he not?!). Since it was Saturday, he decided the family would go to Good Shepherd as part of his activities.\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/jshox.com\/jay\/wp-content\/uploads\/2025\/05\/may18-omsi.jpg?fit=1075%2C806&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/jshox.com\/jay\/wp-content\/uploads\/2025\/05\/may18-omsi.jpg?fit=1075%2C806&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/jshox.com\/jay\/wp-content\/uploads\/2025\/05\/may18-omsi.jpg?fit=1075%2C806&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/jshox.com\/jay\/wp-content\/uploads\/2025\/05\/may18-omsi.jpg?fit=1075%2C806&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/jshox.com\/jay\/wp-content\/uploads\/2025\/05\/may18-omsi.jpg?fit=1075%2C806&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":452,"url":"https:\/\/jshox.com\/jay\/2005\/12\/23\/452\/","url_meta":{"origin":867,"position":1},"title":"Yo yo yo,Uhm.. a new\u2026","author":"me@jshox.com","date":"December 23, 2005","format":false,"excerpt":"Yo yo yo,Uhm.. a new way to start a post :)so the last few days have been kinda crazy.Why?Christmas shopping in full effect.People are pretty crazy, and the stores are loaded.Anyway.. on the sports frontJohnny Damon ... my buddy now... he is on the Yankees.Choke on that all ya'll Red\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":443,"url":"https:\/\/jshox.com\/jay\/2005\/11\/26\/443\/","url_meta":{"origin":867,"position":2},"title":"HeySo Thanksgiving went fine, however\u2026","author":"me@jshox.com","date":"November 26, 2005","format":false,"excerpt":"HeySo Thanksgiving went fine, however my computer has stopped working so I am going to be getting a call from HP tomorrow about getting my computer replaced.I have over 6 gigs of music that I wasn't able to backup before it started malfunctioning.So I won't be online for a little,\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":890,"url":"https:\/\/jshox.com\/jay\/2011\/03\/16\/890\/","url_meta":{"origin":867,"position":3},"title":"March Sixteenth. \u00a0How crazy. News\u2026","author":"me@jshox.com","date":"March 16, 2011","format":false,"excerpt":"March Sixteenth. \u00a0How crazy. News just came today that Nate Dogg died at age 41. \u00a0He was young. In Japan last Friday there was a mega quake of 8.9 that tore up the city. \u00a0A tsunami came through and ravaged half of the eastern coast. \u00a0Meanwhile waves were sent as\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":10342,"url":"https:\/\/jshox.com\/jay\/2024\/11\/30\/turkey-days-and-birthdays\/","url_meta":{"origin":867,"position":4},"title":"Turkey day(s) and Birthday(s)","author":"me@jshox.com","date":"November 30, 2024","format":false,"excerpt":"Hey again Birthdays and Turkey Days! Yeah - multiple for each. Let's dive into it! We started off the events with Ezra turning 1. He had a Bluey-themed birthday- because well why not? The other kids love Bluey anyway, so it made sense. Having 3 birthdays on the same day\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/jshox.com\/jay\/wp-content\/uploads\/2024\/12\/nov30-din.jpg?fit=1076%2C807&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/jshox.com\/jay\/wp-content\/uploads\/2024\/12\/nov30-din.jpg?fit=1076%2C807&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/jshox.com\/jay\/wp-content\/uploads\/2024\/12\/nov30-din.jpg?fit=1076%2C807&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/jshox.com\/jay\/wp-content\/uploads\/2024\/12\/nov30-din.jpg?fit=1076%2C807&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/jshox.com\/jay\/wp-content\/uploads\/2024\/12\/nov30-din.jpg?fit=1076%2C807&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":861,"url":"https:\/\/jshox.com\/jay\/2011\/01\/25\/861\/","url_meta":{"origin":867,"position":5},"title":"Christmas, New Years and my\u2026","author":"me@jshox.com","date":"January 25, 2011","format":false,"excerpt":"Christmas, New Years and my birthday have all passed. As a new year is upon us, we are again moving at the speed of light. My family visited my brother in Washington over the holiday (Christmas). \u00a0It went rather well. \u00a0There were not many blow ups. \u00a0Only a minor one\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jshox.com\/jay\/wp-json\/wp\/v2\/posts\/867","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jshox.com\/jay\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jshox.com\/jay\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jshox.com\/jay\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/jshox.com\/jay\/wp-json\/wp\/v2\/comments?post=867"}],"version-history":[{"count":0,"href":"https:\/\/jshox.com\/jay\/wp-json\/wp\/v2\/posts\/867\/revisions"}],"wp:attachment":[{"href":"https:\/\/jshox.com\/jay\/wp-json\/wp\/v2\/media?parent=867"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jshox.com\/jay\/wp-json\/wp\/v2\/categories?post=867"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jshox.com\/jay\/wp-json\/wp\/v2\/tags?post=867"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}