My last post was about one’s Outlook.<\/p>\n
This post is more of an update of my outlook.<\/p>\n
Everyone knows that I had accepted the Wells Fargo job despite it being outside of my comfort zone. \u00a0I didn’t know how much the job wasn’t a good fit for me until I had actually started training. \u00a0During training the class was listening to a call from a customer. \u00a0An older man called in saying “I want to make a cash advance out of my credit card” and the rep on the phone told the man that there are probably better options available to him. \u00a0One of those options would be to open up a credit line, or a personal line that he can remove money from whenever he needs to. \u00a0She explained that it would benefit him in the future in case this happened again. \u00a0She checked again to see why he needed the money, “oh just looking to get ahead” and so confirming this choice again she got him to the right department to help him out.<\/p>\n
Wrong answer. \u00a0The trainer stopped the class and asked what was wrong with the call. \u00a0Everyone shot their hand up as if this was a horrible call. \u00a0The class talked about how the woman on the call was wrong to offer anything than the cash advance and that the bank was actually losing money because the representative didn’t just proceed with the cash advance.<\/p>\n
Here I am thinking… what? ….. are you serious? \u00a0That was a bad call? \u00a0The trainer went on to say that he used this call to show the class what never to do. \u00a0He knew that nobody in the class would make such bad actions and was not worried. \u00a0This bothered me immensely. \u00a0I stopped him as the class went on break and told him that if I were a customer I would want this rep to answer the call as she did. \u00a0That the big bank should not only be about turning a buck for themselves but that in a sense we should be seen as the people who will help our customers make good decisions with their money (if possible). \u00a0He replied saying that he too would want a rep to respond like that, but that it was against policy to do so.<\/p>\n
Sales and screws. \u00a0Welcome to Wells Fargo Consumer Credit. \u00a0I won’t knock their banking side too much, because I have actually had a pretty good experience with their banking section. \u00a0However I did not like that whole scenario. \u00a0I ended up giving my notice a few days later. \u00a0If I can’t feel like I can give my customers honest and trustworthy answers then the job isn’t for me. \u00a0I’m not going to be pushed in to selling things to people that they don’t need. \u00a0You may not fully see the picture from the above example, but there were others. \u00a0Other examples to push someone into a sale even if they didn’t need what you are offering. \u00a0Ways to get them to close anyway. \u00a0I’m just not into that. \u00a0The job would be better suited for someone else.<\/p>\n
I’m not bitter about it, I just feel that I have a better understanding on how the credit department in WF works. \u00a0I am back to searching for jobs and I am also able to spend some additional time on my other job at 2nine studios ( see http:\/\/2nine.us ). \u00a0Now I will keep my eye out for a job that will better suit me and my talents. \u00a0I won’t force the issue any longer.<\/p>\n
It was last Friday that I got home and was in a really good mood for all sorts of reasons. \u00a0However this did not stop from one of the biggest blowups that me and Maryia have had from happening. \u00a0I’m not sure what it was about. \u00a0We both ended up regretting things that were said and she also regretted the things she did to me. \u00a0Things were somewhat resolved as of the next day, but this one almost felt like a crack in the foundation. \u00a0We were already tearing down walls, putting new wallpaper up, getting a new roof etc and now this? \u00a0We have discussed these things and are working on them. \u00a0Things seem to be looking up… I am mainly trying to stay positive and keep my head clear.<\/p>\n
Sigh.<\/p>\n
Sports news! \u00a0Blazers ended their 6 game losing streak last week and went on a 4 game winning streak. \u00a0Then things started to go south again and they are currently riding a 2 game losing streak. \u00a0It feels like a roller coaster. \u00a0 In many ways I believe this to be the last year for Nate on this team. \u00a0I also think that some changes will come, sooner than later. \u00a0This team can’t wait forever for the prospect of what could be.<\/p>\n
Anyway, that’s all I’ve got for now.<\/p>\n","protected":false},"excerpt":{"rendered":"
My last post was about one’s Outlook. This post is more of an update of my outlook. Everyone knows that I had accepted the Wells Fargo job despite it being outside of my comfort zone. \u00a0I didn’t know how much the job wasn’t a good fit for me until I had actually started training. \u00a0During…<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1],"tags":[],"class_list":["post-855","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack-related-posts":[{"id":850,"url":"https:\/\/jshox.com\/jay\/2010\/12\/04\/850\/","url_meta":{"origin":855,"position":0},"title":"Outlook. I think people's outlook\u2026","author":"me@jshox.com","date":"December 4, 2010","format":false,"excerpt":"Outlook. I think people's outlook has an effect on where they get. \u00a0This statement may also come back to bite me some day. \u00a0I look at friends I have who have troubles finding a job and I look at myself. \u00a0The problems they have and that I have are not\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":608,"url":"https:\/\/jshox.com\/jay\/2007\/04\/01\/608\/","url_meta":{"origin":855,"position":1},"title":"HeyWhat an eventful past few\u2026","author":"me@jshox.com","date":"April 1, 2007","format":false,"excerpt":"HeyWhat an eventful past few days it has been.On Thursday I went in for an interview and landed a job at US Airways. It is good for me in a few ways. The training gives you 19 college credit hours after you complete it, plus I can fly free anywhere\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":216,"url":"https:\/\/jshox.com\/jay\/2004\/09\/08\/216\/","url_meta":{"origin":855,"position":2},"title":"HeySo.. Sunday.. no.. Monday ended\u2026","author":"me@jshox.com","date":"September 8, 2004","format":false,"excerpt":"HeySo.. Sunday.. no.. Monday ended last night. I talked to Kat (...I mean Hanna) online. It was good stuff.. then we talked on the phone until.. I don't know.. 5am? Somewhere around there.. it was good. She has changed a lot... so I'm kind of learning everything over again. Not\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":779,"url":"https:\/\/jshox.com\/jay\/2009\/06\/14\/779\/","url_meta":{"origin":855,"position":3},"title":"HeyTime for my weekly update.I\u2026","author":"me@jshox.com","date":"June 14, 2009","format":false,"excerpt":"HeyTime for my weekly update.I am thinking that next weekend - on Fathers day I am going to go visit Michael. I haven't done so by myself since I've been up here- so it's as good as time as any.This last week was semi-busy. Over the weekend - well it\u2026","rel":"","context":"With 1 comment","block_context":{"text":"With 1 comment","link":"https:\/\/jshox.com\/jay\/2009\/06\/14\/779\/#comments"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":371,"url":"https:\/\/jshox.com\/jay\/2005\/06\/08\/371\/","url_meta":{"origin":855,"position":4},"title":"Hello to all the faithful\u2026","author":"me@jshox.com","date":"June 8, 2005","format":false,"excerpt":"Hello to all the faithful readers - this post might make sense to you. (Hill, and Leah)So you want something to chew on? So chew on this...You know how I'm planning on going to school this August? Yeah. Exciting stuff. You know how I am not so happy about my\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1547,"url":"https:\/\/jshox.com\/jay\/2012\/10\/05\/six-flags-to-seattle-back\/","url_meta":{"origin":855,"position":5},"title":"Six Flags to Seattle & Back","author":"me@jshox.com","date":"October 5, 2012","format":false,"excerpt":"Wow. It is had to believe what has went on since I've last blogged. I'm serious.. And all the things happened within less than a month. We went to Six Flags on Saturday the 22nd and it was a blast. 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